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Communications Training Officer "CTO for TCP"

24 HOUR COURSE - TCOLE 3702 The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center.

Basic Instructors Course 40HRS - TCOLE 1014

40 Hours TCOLE 1014 This Basic Instructor Certification course is designed to provide the basic concepts of instruction and to increase the quality of professional law enforcement training. This course introduces the student to the teaching-learning process, phases of the teaching-learning process, factors affecting learning, needs assessment, task analysis, developing learning objectives, preparing a lesson plan, and methods of instruction. The students will be taught how to develop and use instructional media to enhance their presentations.

BASIC TELECOMMUNICATORS LICENSING COURSE 80HRS - TCOLE 1080 (GGLEA) PREREQ. NATIONALLY RECOGNIZED CPR REPORTED TO TCOLE

The Basic Telecommunicator Licensing Course is designed to provide the new telecommunicator with an understanding of the emergency communications environment, and the core competencies in both emergency and non-emergency required by the commission for licensing.

Console to Supervisor 8 Hours - TCOLE 3009

During this course the student will be aware of recognized mistakes made by new managers and shall be able to identify the guidelines for transitioning from the line worker to supervisor. They be will informed of the rationales for fulfilling their position as a supervisor and become familiar with general guidelines for successfully supervising former peers. The student will be shown effective ways to supervise diverse personalities and learn methods of improving interactions among generations in the workplace. The course will discuss counseling techniques and characteristics of effective leaders.

CRIME SCENE INVESTIGATION 40HRS - TCOLE 2106

40 Hours EACH STUDENT NEEDS TO PROVIDE Small (3”x5”) white latent lift cards. Large (5 ½”x8½”) white latent lift cards. Fiberglass fingerprint brushes. Black latent print powder. 08 Crime Scene Investigation 40Hrs TCOLE 2106 The learning objectives are the minimum required content of the Intermediate Crime Scene Search Course. This course is a required course to obtain the Intermediate proficiency certification.

TCIC/TLETS 4800 Mobile Operator Training

8 Hour TCOLE 4800 Officers with MDT, Court/DA/CA, etc. CSCD - System Definition & Policy Vehicle Registration Financial Responsibility Nlets Registration NCIC/TCIC Inquiry Responsibilities Driver License Databases Computerized Criminal History Files Hit Confirmation - Abbreviated

TCIC/TLETS 4801 Less Than Full Access Operator Training

16 Hour Non-Entering Dispatch and Jailers - TCOLE 4801 System Definition & Policy Vehicle Registration Financial Responsibility Nlets Registration NCIC/TCIC Inquiry Responsibilities Driver License Databases Computerized Criminal History Files Combination Forms Hit Confirmation Forms Nlets/TLETS Inquiries Interpol Administrative Message Procedures

TCIC/TLETS 4802 Full Access Operator Training

24 HOUR COURSE - Persons enter into TCIC/Ncic, Entering Dispatch.,, Record Clerks - TCOLE 4802 System Definition & Policy Vehicle Registration Financial Responsibility Nlets Registration NCIC/TCIC Inquiry Responsibilities Driver License Databases Computerized Criminal History Files Combination Forms Hit Confirmation Forms Nlets/TLETS Inquiries Interpol Administrative Message Procedures Record Responsibility Property File Entry Person File Entry Originating Agency Identifier Files Validation

TCO Trauma Readiness

8 Hours TCOLE 5103 This course will emphasize what TCOs, and their supervisors, should expect with the unique trauma exposures within a 911 call center. Emergency call-takers engage in the most critical of moments that prompt a call to 911. Additionally, these traumatic incidents are left unresolved for those that experience what are often the most intense moments of critical incidents.