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Up Coming Training 


  • $45.00
  •  10/21/2021 08:00 AM - 10/21/2021 05:00 PM
  •   555 West Walker Street, League City, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $45.00
  •  10/26/2021 08:00 AM - 10/26/2021 05:00 PM
  •   3602 County Rd 45 Angleton, TX 77515

During this course the student will learn some coping techniques when presenting with different types of personalities. They will be provided with information on generations in workplace dynamics. The trainee will leave with an understanding about themselves and how their personalities may affect the dynamics of the workplace. The information obtained in this class will help the student better understand personalities and ways to cope with peers in the workplace dynamics.

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  • $135.00
  •  11/01/2021 08:00 AM - 11/02/2021 05:00 PM
  •   5647 Grissom Rd, San Antonio, TX 78238, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $90.00
  •  11/01/2021 08:00 AM - 11/01/2021 05:00 PM
  •   5647 Grissom Rd, San Antonio, TX 78238, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $195.00
  •  11/01/2021 08:00 AM - 11/03/2021 05:00 PM
  •   5647 Grissom Rd San Antonio, TX 78238

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $75.00
  •  11/02/2021 08:00 AM - 11/02/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

This 8 hour course will emphasize what TCOs, and their supervisors, should expect with the unique trauma exposures within a 911 call center. Emergency call-takers engage in the most critical of moments that prompt a call to 911.

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  • $45.00
  •  11/12/2021 08:00 AM
  •   9004 Ruland Road, Houston, TX, USA

1. The student will define the term active shooter. 2. The student shall recite the difference between a hostage vs baraicaded event 3. Students will list places where active shooter events occur. 4. The student will identify characteristics of an active shooter. 5. The student shall recite the 5 phases of a active shooter.

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  •  11/22/2021 08:00 AM - 11/24/2021 05:00 PM
  •   11200 Telge Rd, Cypress, TX, USA

Officers successfully completing the SAFVIC will receive 24 hours of credit from TCOLE (Course Reporting Number 3264). The course is designed to satisfy the requirements of TCOLE’s Special Investigative Topics (Course Reporting Number 3232) and successful students will be eligible for a TCOLE Sexual Assault/Family Violence Investigator Certificate.

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  • $45.00
  •  11/22/2021 08:00 AM
  •   2900 North Loop 336 East, Conroe, TX, USA

1. The student will define the term active shooter. 2. The student shall recite the difference between a hostage vs baraicaded event 3. Students will list places where active shooter events occur. 4. The student will identify characteristics of an active shooter. 5. The student shall recite the 5 phases of a active shooter.

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  • $150.00
  •  11/30/2021 08:00 AM - 12/02/2021 05:00 PM
  •   2004 N Cleveland Dayton, TX 77535

During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center. Students will be required to complete a 10 – 15 minute “teach back” to the entire class. We also ask that students bring a “current” evaluation used in training at their agency.

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  • $375.00
  •  12/06/2021 08:00 AM - 12/20/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The Basic Telecommunicator Licensing Course is designed to provide the new telecommunicator with an understanding of the emergency communications environment, and the core competencies in both emergency and non-emergency required by the commission for licensing. The course consists of 80 hours of curriculum including ten objectives as set forth by the commission. Upon passing the curriculum the student will be eligible to site for the Telecommunicator Licensing exam. Hyperlinks to mandatory documents must be filled out and emailed to tglpolicetelecommunications@gmail.com prior to acceptance into the course. The Documents may also be found on the TCOLE website via this hyperlink: http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/ATP%2015.003%20Declaration%20of%20Licensing%20Course%20Enrollment%20Eligibility%2012.3.2019.pdf http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/AGF%2003.001%20Law%20Enforcement%20Agency%20Audit%20Checklist%204.30.2018.pdf

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  • $45.00
  •  12/17/2021 08:00 AM
  •   2004 North Cleveland Street, Dayton, TX, USA

1. The student will define the term active shooter. 2. The student shall recite the difference between a hostage vs baraicaded event 3. Students will list places where active shooter events occur. 4. The student will identify characteristics of an active shooter. 5. The student shall recite the 5 phases of a active shooter.

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  • $45.00
  •  12/28/2021 08:00 AM - 09/28/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $110.00
  •  12/28/2021 08:00 AM - 12/29/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $75.00
  •  12/28/2021 08:00 AM - 12/30/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $125.00
  •  01/11/2022 08:00 AM - 01/12/2022 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is composed of seven units and is designed build upon the skills acquired during each unit. The jump-start unit is the main focus of this course. Within the jump-start unit are critical words and phrases that the student must completely master during this course. These phrases deal with safety and command and control during responses to a potentially dangerous incident. The student must be able to leave this course being able to repeat or interpret those phrases using only recall.

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  • $110.00
  •  01/12/2022 08:00 AM - 01/14/2022 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center. Students will be required to complete a 10 – 15 minute “teach back” to the entire class. We also ask that students bring a “current” evaluation used in training at their agency.

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  • $625.00
  •  01/17/2022 08:00 AM - 01/31/2022 05:00 PM
  •   408 West Travis Street, Falfurrias, TX, USA

The Basic Telecommunicator Licensing Course is designed to provide the new telecommunicator with an understanding of the emergency communications environment, and the core competencies in both emergency and non-emergency required by the commission for licensing. The course consists of 80 hours of curriculum including ten objectives as set forth by the commission. Upon passing the curriculum the student will be eligible to site for the Telecommunicator Licensing exam. Hyperlinks to mandatory documents must be filled out and emailed to tglpolicetelecommunications@gmail.com prior to acceptance into the course. The Documents may also be found on the TCOLE website via this hyperlink: http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/ATP%2015.003%20Declaration%20of%20Licensing%20Course%20Enrollment%20Eligibility%2012.3.2019.pdf http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/AGF%2003.001%20Law%20Enforcement%20Agency%20Audit%20Checklist%204.30.2018.pdf

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  •  02/14/2022 08:00 AM - 02/28/2022 05:00 PM
  •   2200 East Red River Street, Victoria, TX, USA

The Basic Telecommunicator Licensing Course is designed to provide the new telecommunicator with an understanding of the emergency communications environment, and the core competencies in both emergency and non-emergency required by the commission for licensing. The course consists of 80 hours of curriculum including ten objectives as set forth by the commission. Upon passing the curriculum the student will be eligible to site for the Telecommunicator Licensing exam. Hyperlinks to mandatory documents must be filled out and emailed to tglpolicetelecommunications@gmail.com prior to acceptance into the course. The Documents may also be found on the TCOLE website via this hyperlink: http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/ATP%2015.003%20Declaration%20of%20Licensing%20Course%20Enrollment%20Eligibility%2012.3.2019.pdf http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/AGF%2003.001%20Law%20Enforcement%20Agency%20Audit%20Checklist%204.30.2018.pdf

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  • $45.00
  •  10/05/2021 08:00 AM
  •   9004 Ruland Road, Houston, TX, USA

During this course the student will learn some coping techniques when presenting with different types of personalities. They will be provided with information on generations in workplace dynamics. The trainee will leave with an understanding about themselves and how their personalities may affect the dynamics of the workplace. The information obtained in this class will help the student better understand personalities and ways to cope with peers in the workplace dynamics.

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  •  09/29/2021 08:00 AM - 09/29/2021 05:00 PM
  •   2004 N Cleveland St, Dayton, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  •  09/29/2021 08:00 AM - 09/29/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $75.00
  •  09/29/2021 08:00 AM - 09/29/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

This 8 hour course will emphasize what TCOs, and their supervisors, should expect with the unique trauma exposures within a 911 call center. Emergency call-takers engage in the most critical of moments that prompt a call to 911.

Read More
  •  09/27/2021 08:00 AM - 09/27/2021 05:00 PM
  •   2300 Plantation Conroe, TX 77303

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $45.00
  •  09/21/2021 08:00 AM - 09/21/2021 05:00 PM
  •   3602 County Rd 45 Angleton, TX 77515

During this course the student will learn some coping techniques when presenting with different types of personalities. They will be provided with information on generations in workplace dynamics. The trainee will leave with an understanding about themselves and how their personalities may affect the dynamics of the workplace. The information obtained in this class will help the student better understand personalities and ways to cope with peers in the workplace dynamics.

Read More
  • $110.00
  •  09/13/2021 08:00 AM - 09/15/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $75.00
  •  09/13/2021 08:00 AM - 09/14/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $45.00
  •  09/13/2021 08:00 AM - 09/13/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  •  09/08/2021 08:00 AM - 09/10/2021 05:00 PM
  •   2225 Cullen Parkway, Pearland, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  •  09/05/2021 08:00 AM - 09/05/2021 05:00 PM
  •   1405 Kurth Dr, Lufkin, Texas 75904, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $45.00
  •  09/01/2021 08:00 AM - 09/01/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

The dispatcher is the vital link, ensuring clear communication between all responders, affecting the safety of both the citizen in need and the police, fire and emergency medical personnel responding. Through our actions, we help save lives, protect property, and assist the public in their time of need. Dispatcher liability is a growing concern in any public safety agency. It is not just a management concern; your seemingly small actions or inactions can put everyone - from yourselves to the agency head - in court. Most of them are avoidable. The students will identify two of three conditions that allow individuals to file claims against the government. During this course the student will learn the most effective way to lower agency liability, definition of vicarious liability and what it means to them the student will learn about what constitutes a “special relationship” with a caller. We will discuss court case old and new discussing qualified immunity and applications. The student will learn several ways in which they can reduce liability exposure.

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  • $45.00
  •  08/31/2021 08:00 AM - 08/31/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

You will learn terminology used during a hostage situation. After this course, you will be able to discuss the principles of negotiation, hostage situations and the rule of reciprocity. You will become familiar with the barriers to effective communication and the importance of establishing a bond and trust with the hostage taker while gaining knowledge of listening skills and verbal tactics used in dealing with different types of hostages

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  •  08/23/2021 08:00 AM - 08/25/2021 05:00 PM
  •   36142 Owens Rd, Prairie View, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  • $45.00
  •  08/20/2021 08:00 AM - 08/20/2021 05:00 PM
  •   1875 Highway 290W, Brenham, TX 78733

Suicide calls can be one of the most traumatic calls that a TCP can take during their career. The TCP will leave this class with knowledge of what brings a caller to the point of suicide and with the confidence that they can give the caller the best and proper response, as each call dictates. The information obtained in this class help you to understand your role in a plea for help. You will gain knowledge on effectively gathering critical information from callers who are contemplating suicide. You will learn how you can provide comfort and resources to the caller,

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  • $125.00
  •  08/17/2021 08:00 AM - 08/18/2021 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is composed of seven units and is designed build upon the skills acquired during each unit. The jump-start unit is the main focus of this course. Within the jump-start unit are critical words and phrases that the student must completely master during this course. These phrases deal with safety and command and control during responses to a potentially dangerous incident. The student must be able to leave this course being able to repeat or interpret those phrases using only recall.

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  • $45.00
  •  08/11/2021 08:00 AM
  •   3001 N. 23rd Street| La Porte, TX 77571

The information obtained in this class will educate you of the magnitude of the Active Shooter Events and the importance of the telecommunicators’ effectiveness in gathering detailed information. You will learn the definition of an active shooter while gaining knowledge of what on scene responders roles are in an active shooter event. You will learn the difference between hostage and barricaded events, also learning places where active shooter events occur while gaining knowledge of specific events that lead to need for active shooter training. You will learn strategies in describing a scene at an active shooter incident and as well as what information needs to be disseminated to first responders and victims.

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  • $185.00
  •  07/19/2021 08:00 AM - 07/21/2021 05:00 PM
  •   1902 Billy G Webb Drive, Portland, TX, USA

During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center. Students will be required to complete a 10 – 15 minute “teach back” to the entire class. We also ask that students bring a “current” evaluation used in training at their agency.

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  • $35.00
  •  07/07/2021 08:00 AM - 07/07/2021 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Meets the TCOLE mandate of 3812 TTY for Telecommunicators. Which states that telecommunicators must have TTY training within 6 months of certificate advancement. This class is co-taught with a subject matter expert from the deaf and hard of hearing community when available.

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  • $25.00
  •  07/06/2021 01:00 PM - 07/06/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Must be completed not later than the second anniversary of the date the officer is licensed and as a requirement for an intermediate or advanced proficiency certificate issued after January 1, 2016.

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  • $35.00
  •  07/06/2021 08:00 AM - 07/06/2021 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Law enforcement Officers are in daily contact will all types of people. Considering that nearly 10% of the US population has some sort of hearing loss, it is reasonable to assume that some of those contacts would be with individuals who are deaf or hard of hearing, especially with the baby boomers reaching their senior years. According to the Americans with Disabilities Act (ADA), people who are deaf or hard of hearing should be given the same services provided to the other 90% of the population. They may not be excluded or segregated from services. This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  • $15.00
  •  07/05/2021 03:00 PM - 07/05/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Target Population: Peace Officers, Jailers, Telecommunicators, and Law Enforcement Personnel. The learning objectives are the minimum required content of the Traumatic and Acquired Brain Injury course.

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  • $15.00
  •  07/05/2021 01:00 PM - 07/05/2021 03:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Target Population: Peace Officers, Jailers, Telecommunicators, and Law Enforcement Personnel. The learning objectives are the minimum required content of the Traumatic and Acquired Brain Injury course.

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  •  06/29/2021 08:00 AM - 06/29/2021 05:00 PM
  •   2555 Cullen Parkway, Pearland, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $35.00
  •  06/11/2021 08:00 AM - 06/11/2021 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Law enforcement Officers are in daily contact will all types of people. Considering that nearly 10% of the US population has some sort of hearing loss, it is reasonable to assume that some of those contacts would be with individuals who are deaf or hard of hearing, especially with the baby boomers reaching their senior years. According to the Americans with Disabilities Act (ADA), people who are deaf or hard of hearing should be given the same services provided to the other 90% of the population. They may not be excluded or segregated from services. This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  • $35.00
  •  06/02/2021 01:00 PM - 06/02/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Law enforcement Officers are in daily contact will all types of people. Considering that nearly 10% of the US population has some sort of hearing loss, it is reasonable to assume that some of those contacts would be with individuals who are deaf or hard of hearing, especially with the baby boomers reaching their senior years. According to the Americans with Disabilities Act (ADA), people who are deaf or hard of hearing should be given the same services provided to the other 90% of the population. They may not be excluded or segregated from services. This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  •  05/27/2021 08:00 AM - 05/27/2021 05:00 PM
  •   700 W Wheeler Ave, Aransas Pass, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $25.00
  •  05/26/2021 01:00 PM - 05/26/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Must be completed not later than the second anniversary of the date the officer is licensed and as a requirement for an intermediate or advanced proficiency certificate issued after January 1, 2016.

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  •  05/24/2021 08:00 AM - 05/26/2021 05:00 PM
  •   700 West Wheeler Avenue, Aransas Pass, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  •  05/17/2021 08:00 AM - 05/17/2021 05:00 PM
  •   555 West Walker Street, League City, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $45.00
  •  05/13/2021 08:00 AM - 05/13/2021 05:00 PM
  •   1875 Highway 290W, Brenham TX 77833

1. The student will define the term active shooter. 2. The student shall recite the difference between a hostage vs baraicaded event 3. Students will list places where active shooter events occur. 4. The student will identify characteristics of an active shooter. 5. The student shall recite the 5 phases of a active shooter.

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  • $45.00
  •  05/10/2021 08:00 AM - 05/10/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $75.00
  •  05/10/2021 08:00 AM - 05/11/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $110.00
  •  05/10/2021 08:00 AM - 05/12/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $45.00
  •  04/27/2021 08:00 AM - 04/27/2021 05:00 PM
  •   555 West Walker Street, League City, TX, USA

You will learn terminology used during a hostage situation. After this course, you will be able to discuss the principles of negotiation, hostage situations and the rule of reciprocity. You will become familiar with the barriers to effective communication and the importance of establishing a bond and trust with the hostage taker while gaining knowledge of listening skills and verbal tactics used in dealing with different types of hostages

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  • $35.00
  •  03/25/2021 01:00 PM - 03/25/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Law enforcement Officers are in daily contact will all types of people. Considering that nearly 10% of the US population has some sort of hearing loss, it is reasonable to assume that some of those contacts would be with individuals who are deaf or hard of hearing, especially with the baby boomers reaching their senior years. According to the Americans with Disabilities Act (ADA), people who are deaf or hard of hearing should be given the same services provided to the other 90% of the population. They may not be excluded or segregated from services. This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  • $35.00
  •  03/25/2021 08:00 AM - 03/25/2021 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Law enforcement Officers are in daily contact will all types of people. Considering that nearly 10% of the US population has some sort of hearing loss, it is reasonable to assume that some of those contacts would be with individuals who are deaf or hard of hearing, especially with the baby boomers reaching their senior years. According to the Americans with Disabilities Act (ADA), people who are deaf or hard of hearing should be given the same services provided to the other 90% of the population. They may not be excluded or segregated from services. This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  • $45.00
  •  03/23/2021 08:00 AM - 03/23/2021 05:00 PM
  •   555 West Walker Street, League City, TX, USA

Suicide calls can be one of the most traumatic calls that a TCP can take during their career. The TCP will leave this class with knowledge of what brings a caller to the point of suicide and with the confidence that they can give the caller the best and proper response, as each call dictates. The information obtained in this class help you to understand your role in a plea for help. You will gain knowledge on effectively gathering critical information from callers who are contemplating suicide. You will learn how you can provide comfort and resources to the caller,

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  • $70.00
  •  03/17/2021 08:00 AM - 03/18/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $40.00
  •  03/17/2021 08:00 AM - 03/17/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $100.00
  •  03/17/2021 08:00 AM - 03/19/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $45.00
  •  03/16/2021 08:00 AM - 03/16/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The dispatcher is the vital link, ensuring clear communication between all responders, affecting the safety of both the citizen in need and the police, fire and emergency medical personnel responding. Through our actions, we help save lives, protect property, and assist the public in their time of need. Dispatcher liability is a growing concern in any public safety agency. It is not just a management concern; your seemingly small actions or inactions can put everyone - from yourselves to the agency head - in court. Most of them are avoidable. The students will identify two of three conditions that allow individuals to file claims against the government. During this course the student will learn the most effective way to lower agency liability, definition of vicarious liability and what it means to them the student will learn about what constitutes a “special relationship” with a caller. We will discuss court case old and new discussing qualified immunity and applications. The student will learn several ways in which they can reduce liability exposure.

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  • $45.00
  •  03/01/2021 08:00 AM - 03/01/2021 05:00 PM
  •   217 Pennsylvania Avenue, Webster, TX, USA

Reports of missing, abducted and sexually exploited children are among the most difficult, challenging and emotionally charged cases public safety communications and law enforcement agencies handle; with the information provided the student will become confident in their response to the public during one of these cases. Given the profound impact telecommunications personnel have upon these cases, we must train and prepare them with not only the ‘how’ – procedures and checklists - but also the ‘why’ - the realities of what happens to children in these cases and how quickly and accurately they must carry out their work. When we cover both the ‘how’ and the ‘why’ in preparing our telecommunicators, the result is more dedication and commitment to effectively handling these types of cases.

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  •  03/01/2021 08:00 AM
  •   2300 Plantation Conroe, TX 77303

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  •  02/22/2021 08:00 AM - 02/24/2021 05:00 PM
  •   372 FM356, Onalaska, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  • $45.00
  •  02/08/2021 08:00 AM - 02/08/2021 05:00 PM
  •   217 Pennsylvania Avenue, Webster, TX, USA

During this course the student will learn some coping techniques when presenting with different types of personalities. They will be provided with information on generations in workplace dynamics. The trainee will leave with an understanding about themselves and how their personalities may affect the dynamics of the workplace. The information obtained in this class will help the student better understand personalities and ways to cope with peers in the workplace dynamics.

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  • $110.00
  •  02/03/2021 08:00 AM - 02/05/2021 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center. Students will be required to complete a 10 – 15 minute “teach back” to the entire class. We also ask that students bring a “current” evaluation used in training at their agency.

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  • $45.00
  •  01/25/2021 08:00 AM - 01/25/2021 05:00 PM
  •   217 Pennsylvania Avenue, Webster, TX, USA

The course will help the new supervisor make the transition from a co-working peer to a supervisory position. We will talk about mistakes made by new managers, guidelines for transitioning from line worker to supervisor. The class will discuss rationales for fulfilling the position and general guidelines for supervising former peers. We will delve into effective ways to deal with different personalities including generation gaps. Characteristics of effective leaders, leadership styles and being approachable. The class will cover some counseling session and behaviors as well as other aspects of being an effective supervisor.

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  • $45.00
  •  12/06/2020 08:00 AM - 12/06/2020 05:00 PM
  •   9009 Ruland Rd. Houston, Texas 77055 USA

The information obtained in this class will educate you on some coping techniques when in a stressful situation. You will learn some methods of dealing with work related stress as a telecommunicator. You will learn the definition of compassion fatigue and ways of dealing with it. We will discuss healthier life style options to help improve stress as a teclecommunicator.

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  • $40.00
  •  12/02/2020 08:00 AM - 12/02/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $70.00
  •  12/02/2020 08:00 AM - 12/03/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $100.00
  •  12/02/2020 08:00 AM - 12/04/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $40.00
  •  11/30/2020 08:00 AM - 11/30/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

During this course the student twill learn some coping techniques when presented with different types of personalities. The student will be provided with information on generations in the workplace dynamics. The student will leave with an understanding about themselves and how their personalities affect the dynamics of the work place

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  • $40.00
  •  11/14/2020 08:00 AM - 11/14/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This is course designed to enhance your knowledge and expectations of quality customer service. Customer service in a 911 communications system is paramount.

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  • $55.00
  •  11/09/2020 08:00 AM - 11/09/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course will provide the law enforcement employee with a basic introduction to issues related to responding to and investigating missing and exploited children cases. This course focuses on abductions, children displaced by disasters, runaways, special needs children and a variety of child exploitation offenses.

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  • $100.00
  •  11/09/2020 08:00 AM - 11/10/2020 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is composed of seven units and is designed build upon the skills acquired during each unit. The jump-start unit is the main focus of this course. Within the jump-start unit are critical words and phrases that the student must completely master during this course. These phrases deal with safety and command and control during responses to a potentially dangerous incident. The student must be able to leave this course being able to repeat or interpret those phrases using only recall.

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  •  11/04/2020 08:00 AM - 11/06/2020 05:00 PM
  •   36142 Owens Road, Prairie View, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  • $40.00
  •  11/03/2020 08:00 AM - 11/03/2020 05:00 PM
  •   36142 Owens Rd Prairie View, TX 77446

The information obtained in this class will educate you of the magnitude of the Active Shooter Events and the importance of the telecommunicators’ effectiveness in gathering detailed information.

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  • $30.00
  •  11/03/2020 08:00 AM - 11/03/2020 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Texas’s 86th Legislative Session in 2019 created several new criminal offenses and made important changes to some criminal procedures. Whether you are a criminal law practitioner or just want to know what the new laws are that apply to all of us Texans

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  • $30.00
  •  10/29/2020 01:00 PM - 10/29/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Texas’s 86th Legislative Session in 2019 created several new criminal offenses and made important changes to some criminal procedures. Whether you are a criminal law practitioner or just want to know what the new laws are that apply to all of us Texans

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  • $55.00
  •  10/23/2020 08:00 AM - 10/23/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course will provide the law enforcement employee with a basic understanding of autism and provide useful techniques when encountering autistic individuals in the course of duty. This course design will help all individuals in law enforcement and first responders communicate better with autistic individuals while improving the likelihood of a successful response through recognition, understanding, and implementation of proven techniques.

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  • $25.00
  •  10/22/2020 01:00 PM - 10/22/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Must be completed not later than the second anniversary of the date the officer is licensed and as a requirement for an intermediate or advanced proficiency certificate issued after January 1, 2016.

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  • $25.00
  •  10/22/2020 08:00 AM - 10/22/2020 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Must be completed not later than the second anniversary of the date the officer is licensed and as a requirement for an intermediate or advanced proficiency certificate issued after January 1, 2016.

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  • $35.00
  •  10/14/2020 01:00 PM - 10/14/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course will be co-presented with a subject matter expert from the deaf and hard of hearing community. This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  • $35.00
  •  10/14/2020 08:00 AM - 10/14/2020 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

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  •  10/08/2020 08:00 AM - 10/08/2020 06:00 PM
  •   36142 Owens Rd Prairie View, TX 77446

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

Read More
  •  10/06/2020 08:00 AM - 10/06/2020 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  • $55.00
  •  09/28/2020 08:00 AM - 09/28/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The students shall explain why Ethics is important in LE and will be able to identify sources of Ethics. The student shall be able to list the core values of LE as well as identify some LE ethical issues. They will be able to list some misconceptions about ethics. The student will be able to characterize LE deviance and LE Corruption and will be able to list the 9 steps of developing a survival mindset.

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  • $250.00
  •  09/28/2020 08:00 AM - 10/05/2020 12:00 PM
  •   36142 Owens Rd, Prairie View, TX 77446, USA

The additional images/documents must be filled out and emailed to tglpolicetelecommunications@gmail.com prior to acceptance into the course. The Documents may also be found on the TCOLE website via this hyperlink: http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/ATP%2015.003%20Declaration%20of%20Licensing%20Course%20Enrollment%20Eligibility%2012.3.2019.pdf http://www.tcole.texas.gov/sites/default/files/FormsAppsPubs/AGF%2003.001%20Law%20Enforcement%20Agency%20Audit%20Checklist%204.30.2018.pdf

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  • $40.00
  •  09/15/2020 08:00 AM - 09/15/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

You will learn terminology used during a hostage situation. After this course, you will be able to discuss the principles of negotiation, hostage situations and the rule of reciprocity. You will become familiar with the barriers to effective communication and the importance of establishing a bond and trust with the hostage taker while gaining knowledge of listening skills and verbal tactics used in dealing with different types of hostage

Read More
  • $40.00
  •  09/15/2020 08:00 AM - 09/15/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

You will learn terminology used during a hostage situation. After this course, you will be able to discuss the principles of negotiation, hostage situations and the rule of reciprocity. You will become familiar with the barriers to effective communication and the importance of establishing a bond and trust with the hostage taker while gaining knowledge of listening skills and verbal tactics used in dealing with different types of hostage

Read More
  •  09/09/2020 08:00 AM - 09/11/2020 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

Read More
  • $0.00
  •  09/03/2020 08:00 AM - 09/03/2020 05:00 PM
  •   506 Georgia Ave, South Houston, TX 77587

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

Read More
  • $25.00
  •  08/20/2020 01:00 PM - 08/20/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

Read More
  • $25.00
  •  08/20/2020 08:00 AM - 08/20/2020 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course will be co-presented with a subject matter expert from the deaf and hard of hearing community This course is a required course to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier.

Read More
  • $30.00
  •  07/30/2020 01:00 PM - 07/30/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Texas’s 86th Legislative Session in 2019 created several new criminal offenses and made important changes to some criminal procedures. Whether you are a criminal law practitioner or just want to know what the new laws are that apply to all of us Texans

Read More
  • $40.00
  •  07/30/2020 08:00 AM - 07/30/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The information obtained in this class will educate you of the magnitude of the Active Shooter Events and the importance of the telecommunicators’ effectiveness in gathering detailed information.

Read More
  • $40.00
  •  07/30/2020 08:00 AM - 07/30/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

During this course the student twill learn some coping techniques when presented with different types of personalities. The student will be provided with information on generations in the workplace dynamics. The student will leave with an understanding about themselves and how their personalities affect the dynamics of the work place

Read More
  • $30.00
  •  07/30/2020 08:00 AM - 07/30/2020 12:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

Texas’s 86th Legislative Session in 2019 created several new criminal offenses and made important changes to some criminal procedures. Whether you are a criminal law practitioner or just want to know what the new laws are that apply to all of us Texans

Read More
  •  07/27/2020 08:00 AM - 07/27/2020 05:00 PM
  •   217 Pennsylvania Avenue, Webster, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

Read More
  • $100.00
  •  07/22/2020 08:00 AM - 07/24/2020 05:00 PM
  •   3849 Cartwright Rd, Missouri City, TX 77459, USA

During this course, the student will learn the primary skills of being an effective trainer. The student will be provided an introduction to teaching adults, and their special needs and requirements as learners. The student will also gain knowledge of ways to improve interactions among generations, as well as evaluating, documentation and liabilities involved with training in the communications center. Students will be required to complete a 10 – 15 minute “teach back” to the entire class. We also ask that students bring a “current” evaluation used in training at their agency.

Read More
  • $40.00
  •  07/21/2020 08:00 AM - 07/21/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

The dispatcher is the vital link, ensuring clear communication between all responders, affecting the safety of both the citizen in need and the police, fire and emergency medical personnel responding. Through our actions, we help save lives, protect property, and assist the public in their time of need. Dispatcher liability is a growing concern in any public safety agency. It is not just a management concern; your seemingly small actions or inactions can put everyone - from yourselves to the agency head - in court. Most of them are avoidable. The students will identify two of three conditions that allow individuals to file claims against the government. During this course the student will learn the most effective way to lower agency liability, definition of vicarious liability and what it means to them the student will learn about what constitutes a “special relationship” with a caller. We will discuss court case old and new discussing qualified immunity and applications. The student will learn several ways in which they can reduce liability exposure.

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  • $55.00
  •  07/15/2020 08:00 AM - 07/15/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course will provide the law enforcement employee with a basic introduction to issues related to responding to and investigating missing and exploited children cases. This course focuses on abductions, children displaced by disasters, runaways, special needs children and a variety of child exploitation offenses.

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  • $100.00
  •  07/15/2020 08:00 AM - 07/17/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform all TCIC/NCIC functions, including inquiry, entry, modification, clearing, canceling, and III functions. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 3. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $40.00
  •  07/15/2020 08:00 AM - 07/15/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

TCIC/TLETS Mobile Operator Training Course (TCOLE #4800 - 8 hours): This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile digital terminal (MDT) or laptop computer operators. It also covers information about driver license and vehicle registration. This course requires the TCIC/TLETS Operation Manual Part 1. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. Course In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $70.00
  •  07/15/2020 08:00 AM - 07/16/2020 05:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only. It also covers navigation of the databases that are connected to the TLETS system such as administrative messages, driver license, vehicle registration, and instructions regarding proper procedures for broadcasting in the state and nationwide. This course requires the TCIC/TLETS Operation Manual Parts 1 - 2. Operators must receive this training within the first six months of assignment or employment, regardless of whether these duties are performed on a full-time or part-time basis. In order to comply with federal requirements, operators must recertify within two years of certification or most recent recertification date.

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  • $100.00
  •  07/08/2020 08:00 AM - 07/09/2020 06:00 PM
  •   1521 Eugene Heimann Circle, Richmond, TX, USA

This course is composed of seven units and is designed build upon the skills acquired during each unit. The jump-start unit is the main focus of this course. Within the jump-start unit are critical words and phrases that the student must completely master during this course. These phrases deal with safety and command and control during responses to a potentially dangerous incident. The student must be able to leave this course being able to repeat or interpret those phrases using only recall.

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  •  07/08/2020 08:00 AM - 07/10/2020 05:00 PM
  •   700 S 4th St, Crockett, TX, USA

The Sexual Assault and Family Violence Investigator’s Course – or SAFVIC (TCOLE Course 3264) is designed to provide law enforcement officers around the state with the tools they need to effectively investigate and prevent sexual assault and family violence. The SAFVIC is funded by a grant from the Criminal Justice Division of the Governor’s Office and the National Violence Against Women Office. This program is administered by the Texas Municipal Police Association with input from a statewide steering committee comprised of representatives from law enforcement, prosecution and victim services. Register @ http://register.safvic.org/schedule/list.asp

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  •  07/07/2020 08:00 AM - 07/07/2020 05:00 PM
  •   700 S 4th St, Crockett, TX, USA

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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  •  06/09/2020 08:00 AM - 06/09/2020 05:00 PM
  •   1521 Eugene Hiemann Ci

THE COURSE The true first responder in any emergency is the Telecommunication Professionals whose primary objectives are to respond to calls appropriately and ensure victim and officer safety. The Sexual Assault and Family Violence Investigators Course for Telecommunication Professionals - SAFVIC for TCPs (TCOLE Course 3267) is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor Judy Cervenka

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